CSHS491-2026 HUMAN CAPITAL PROCESSOR
Date: 27 Aug 2026
Location: Middestad Building, Pretoria C, Middestad Building, Pretoria Central, ZA, Middestad
Company: City of Tshwane
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DEPARTMENT: Group Human Capital Management |
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Division: Human Capital Recruitment and Administration Management |
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Section: Human Capital Strategic and Operational Support Services |
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Functional Unit: Human Capital Interaction Centre |
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Location: Middestad Building, Pretoria Central |
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Reference number |
CSHS491-2026 |
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Position |
HUMAN CAPITAL PROCESSOR |
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To be advertised |
Internal |
External |
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This position seeks to attract |
African female |
African male |
Coloured female |
Coloured male |
Indian female |
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Indian male |
White female |
White male |
Person with disability |
All categories |
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Job level |
T11 |
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Scale |
R434 688,00 – R603 720,00 per annum |
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Estimated remuneration package |
R585 211,00 – R800 357,00 per annum |
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Job purpose |
To render a walk-in or call centre human resources and payroll information service, advisory service and enquiry service at human resources and payroll centres to City of Tshwane employees, other internal customers, as well as external customers, and to represent the City of Tshwane during telephonic interactions with customers to ensure that the services offered meet expectations |
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Appointment requirements |
Grade 12 At least two years’ relevant experience in a human resources advisory environment Computer literacy, specifically in Excel and Word SAP knowledge will be an added advantage Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost |
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Personal attributes and/or competencies |
Verbal and written communication skills; planning and organising skills; ability to work under pressure; good interpersonal skills; negotiation skills; conflict-handling skills; accountability; ethical conduct ability; problem-solving and analysis skills |
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Primary functions |
Analyse, process and resolve human resources queries Analyse, process and resolve customer care and account-related information requests Provide related information and process general customer requests Participate in and initiate continuous improvement and corrective actions |
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SAP |
S70016105 |
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New/natural attrition |
Natural attrition |
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Enquiries |
Nancy Mafikeng (012 358 2518) |
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