CSHS469-2026 KEY ACCOUNT SPECIALIST

DEPARTMENT: GROUP HUMAN CAPITAL MANAGEMENT

Division: Human Capital Recruitment and Administration Management

Section: Human Capital Strategic and Operational Support Services

Location: Tshwane House (but functioning in the whole municipal area and all regions of Tshwane)

Reference number

CSHS469-2026

Position

KEY ACCOUNT SPECIALIST

To be advertised

Internal

External

This position seeks to attract

African female

African male

Coloured female

Coloured male

Indian female

Indian male

White female

White male

Person with disability

All categories

Job level

T17

Scale

R857 964,00 – R1 191 576,00 per annum  

Estimated

remuneration package

R1 261 855,00 – R1 686 480,00 per annum 

Job purpose

To provide a specialist human resources operations service for client departments and regions in support of the City of Tshwane’s strategic objectives

Appointment 

requirements

An appropriate three-year career-related tertiary qualification (national diploma or degree) in Human Resources or any other study field related to the position

At least eight years’ relevant working experience in a human resources operations support environment

Managerial experience will be an added advantage

A valid Code B driving licence

Computer literacy

Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost

Competency requirements of the post

Physically healthy; ability to work long hours and meet deadlines; ability to visit outside the workplace if and when needed or attending meetings after hours Planning and organising: Identify and act on opportunities to partner with other municipal departments to achieve desired results; develop partnership agreements that ensure win outcomes for all parties; project and forecast short-, medium- and long term needs of the municipality Human resources service delivery: Ensure sustainability of human resources practices within the municipality; plan and implement human resources service delivery in line with the municipality’s internal and external operating environment, business and capability needs for today and the future; support the effective management of human resources in the municipality by means of an effective human resources service delivery model and system; establish functional standards for accurate human resources record-keeping and administration; measure employee engagement and satisfaction with the delivery of human resources services; design, implement and review human resources policies Communication: Develop communication for various audiences; ability to read situations, interest positions and respond appropriately; communicate sensitive or controversial information effectively; communicate effectively at senior level; handle sensitive one-on-one discussions effectively; use appropriate language and style to capture the attention of the audience Problem solving and analysis: Anticipate organisational problems and strategies to counteract potential impact Direction setting: Grasp and articulate the municipality’s vision and mission and its implications; maintain a clear focus on long-term goals and consider alternatives; be forward thinking and produce innovative ideas.

Primary functions

Execute personnel management functions

Execute financial management functions

Manage and coordinate staffing processes

Manage the administration of employee benefits and conditions of service

Ensure the implementation of human resources strategies

Provide generic human resources administration support

SAP

S70016260

New/natural attrition

Natural attrition

Enquiries

Avhashavhi Singo (012 358 3889)