SDTM1414-6-2026 RELATION OFFICER

DEPARTMENT: REGIONAL OPERATIONS AND COORDINATION

Division: Regional Operations

Section: Community Services

Location: Region 6 

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Reference number

SDTM1414-6-2026

Position

RELATION OFFICER 

To be advertised

Internal

External

This position seeks to attract

African female

African male

Coloured female

Coloured male

Indian female

Indian male

White female

White male

Person with disability

All categories

Job level

T6

Scale

R227 508,00 – R315 984,00 per annum 

Estimated

remuneration package

R322 542,00 – R435 155,00 per annum

Job purpose

To provide effective property and facilities management support by maintaining access control procedures, ensuring efficient tenant management, coordinating the day-to-day operations of the hostel and maintaining high standards of cleanliness, safety and functionality throughout the premises

Appointment 

requirements

Grade 10

At least six months’ relevant experience in a human settlements or security environment

Physical fitness and health

Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost 

Personal attributes

and/or competencies

Having high ethical standards and unquestionable integrity; good verbal and written communication skills; strong interpersonal and relationship management skills; ability to work effectively as part of a team and contribute positively to team objectives; ability to pay attention to detail and accuracy; ability to be professional at all times; ability to perform effectively under pressure and in demanding situations; ability to meet deadlines and manage multiple tasks simultaneously; strong administrative and record-keeping skills

Primary functions

Monitor and control the entry and exit of residents, visitors and service providers

Maintain visitor registers and ensure compliance with hostel access procedures

Safeguard hostel assets and property through effective access control measures

Allocate hostel accommodation units to residents in accordance with approved policies and procedures

Maintain accurate occupancy records and allocation registers

Facilitate resident allocations and departures

Perform regular inspections and patrols of hostel facilities and surrounding areas

Identify and report security, safety and operational risks

Monitor compliance with hostel rules and regulations

Ensure compliance with municipal by-laws, hostel policies and house rules

Address non-compliance and escalate violations through the appropriate channels

Promote a safe, orderly and disciplined living environment

Conduct routine inspections to identify maintenance and repair requirements

Report facility defects, damages and service interruptions promptly

Follow up on reported maintenance issues to ensure timely resolution

Serve as a communication link between residents, management, service providers and relevant stakeholders

Attend to resident queries, complaints and service requests

Facilitate effective communication regarding hostel operations and services

Monitor and supervise the performance of general workers and other service providers to ensure that cleanliness and maintenance standards are met

Provide guidance and support to residents on hostel rules and operational procedures

Promote harmonious relationships and ensure adherence to established standards and regulations

SAP

S70030175

New/natural attrition

Natural attrition  

Enquiries

Michelle Hendricks (012 358 4971) or Sarah Shiburi (012 358 8237)