SDTM1409-2026 SENIOR ADMINISTRATIVE OFFICER (4 POSTS) (FIVE-YEAR FIXED-TERM CONTRACT)

DEPARTMENT: REGIONAL OPERATIONS AND COORDINATION

Division: Regional Operations – Regions 1, 3 and 6

Section: Community Services – Housing and Human Settlement

Functional Matrix: Housing Demand Database, Subsidy and Beneficiary Admin

Location: Soshanguve, Ga-Rankuwa, Tshwane House and Mamelodi   

Reference number

SDTM1409-2026

Position

SENIOR ADMINISTRATIVE OFFICER (4 POSTS) (FIVE-YEAR FIXED-TERM CONTRACT)

To be advertised

Internal

External

This position seeks to attract

African female

African male

Coloured female

Coloured male

Indian female

Indian male

White female

White male

Person with disability

All categories

Job level

T11

Scale

R434 688,00 – R603 720,00 per annum

Estimated

remuneration package

R585 211,00 – R800 357,00 per annum

Job purpose

To provide and assist in the supervision of the effective and efficient management of the National Housing Needs Register (NHNR), housing subsidy systems, title deeds, conveyancing and consumer education programmes

Appointment 

requirements

Grade 12

At least two years’ experience in a human settlement and beneficiary administration of government-subsidised housing environment

Knowledge and experience of the NHNR and housing subsidy system will be an added advantage

Computer literacy

Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost

Personal attributes

and/or competencies

Ability to work under pressure; good written and verbal communication skills; ability to treat residents with courtesy and respect; service excellence skills; good telephone etiquette; understanding of local and human settlements government programmes; excellent administrative skills

Primary functions

Maintain the NHNR and housing subsidy system

Facilitate property registration (title deeds), issue title deeds and ensure conveyancing in the region

Supervise and administer the beneficiary administration, title deeds and conveyancing process, including the housing subsidy application process and the filing and safekeeping of all documents

Implement human settlements functions and their policies accordingly

Conduct inspections in loco and verification regarding housing projects when required

Collect statistics and information for reporting

Ensure that all reports are submitted timeously

Supervise the work of administrative officers and subordinates

Handle public and general office walk-in enquiries and complaints together with administrative officers and ensure that deadlines are met

Compile the meeting agenda, write minutes of the meetings and write reports through consultation with the manager

Ensure that regular meetings are held with the team and attend meetings as and when required

Provide responses to internal and external correspondence within the specified timelines as and when required

Supervise all logistical and administrative matters

Supervise the opening of house files and municipal services accounts for beneficiaries and consumers

Perform other administrative duties and assist other regions or offices as and when instructed by superiors

Supervise the housing allocation process

Ensure that all forms are correctly completed and that supporting documentation is submitted

Work with the Gauteng Department of Human Settlements and the Joint Allocations Committee as required

Ensure that approved beneficiaries are informed accordingly of their approvals

Ensure that beneficiaries of decedents are provided with a referral letter to the Master of the High Court

Inform all unapproved beneficiaries (subsidy) of the reasons for their non-approval

Ensure that all policies and administrative systems are adhered to

Implement consumer education programmes in the region as and when required

SAP

S70021513 (Region 1); S70095624 (Region 3); S70030183 (Region 6); S70030184 (Region 6)

New/natural attrition

Funded by the Urban Settlements Development Grant

Enquiries

Sarah Shiburi (012 358 8237)