PWEE708-2026 DISPATCH AGENT

DEPARTMENT: ENERGY AND ELECTRICITY BUSINESS UNIT

Division: Distribution Operations and Maintenance

Section: Energy and Electricity System Control and Advisory Management

Location: Network Control Operations, Capital Park Depot

Reference number

PWEE708-2026

Position

DISPATCH AGENT

To be advertised

Internal

External

This position seeks to attract

African female

African male

Coloured female

Coloured male

Indian female

Indian male

White female

White male

Person with disability

All categories

Job level

T10

Scale

R370 512,00 – R514 596,00 per annum

Estimated

remuneration package

R503 527,00 – R686 919,00 per annum

Job purpose

To control, dispatch and monitor personnel attending to single consumer complaints, power failures or area interruptions for electricity restoration as soon as possible

Appointment

requirements

Grade 12

At least two years’ relevant experience with knowledge of electrical distribution networks

Computer literacy

Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost 

Personal attributes

and/or competencies

Analytical thinking skills; adaptability; skilled in radio and telephone communication; interpersonal abilities; mental ability in stress handling; problem-solving and decision-making skills; thorough geographic knowledge of the electrical network; ability to relate and communicate to all social levels; sound industrial relations skills

Primary functions

Control, dispatch and monitor personnel attending to single consumer complaints, power failures or area interruptions for electricity restoration as soon as possible

Monitor data of complains entered into Power-Map database by call centre personnel

SAP

S70006022

New/natural attrition

New

Enquiries

L Modiselle (012 358 9506) or S Machaba (012 358 6192)