PWWS436-2026 COMMUNICATION OPERATOR
Date: 6 Mar 2026
Location: Waste Water Collection (Centur, Waste Water Collection (Centurion, Region 4), ZA, Waste Wate
Company: City of Tshwane
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DEPARTMENT: WATER AND SANITATION BUSINESS UNIT |
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Division: Waste Water Collection and Water Distribution |
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Section: Waste Water Collection and Water Distribution (Regional) |
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Location: Waste Water Collection (Centurion, Region 4) |
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Re-advertisement |
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Reference number |
PWWS436-2026 |
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Position |
COMMUNICATION OPERATOR |
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To be advertised |
Internal |
External |
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This position seeks to attract |
African female |
African male |
Coloured female |
Coloured male |
Indian female |
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Indian male |
White female |
White male |
Person with disability |
All categories |
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Job level |
T7 |
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Scale |
R263 736,00 – R366 300,00 per annum |
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Estimated remuneration package |
R367 621,00 – R498 166,00 per annum |
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Job purpose |
To receive complaints by telephone and/or radio, relay related information to the blockage removal teams and register all relevant data on the computerised information management system |
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Appointment requirements |
Grade 12 At least six months’ relevant working experience in administrative support Computer literacy Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost |
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Personal attributes and/or competencies |
Good communication skills; good interpersonal skills; being hard-working; being a fast learner; ability to be a team player; ability to work independently; ability to work under pressure |
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Primary functions |
Receive complaints daily Determine the nature of reported blockages and register the address in the complaint book and/or on the computer information system Register all relevant information of the complainant (name, address, erf number, street number, suburb and telephone number) on the system Report non-sewerage-related complaints, like water leaks and storm water complaints, to the relevant departments, divisions or sections Address incorrect information received with the person or body that registered a complaint Relay complaints (with the proper and correct information) to the relevant team by radio Ensure that radio conversations are always according to correct protocol Regularly report back to supervisors and management to keep them informed Make the necessary corrections on blockage removal slips after completion by blockage removal personnel Report out of order radios and telephones to the relevant bodies Assist with the computerisation of job cards and blockage removal slips |
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SAP |
S70027680 |
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New/natural attrition |
Natural attrition |
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Enquiries |
F Ditabo (012 358 5578), M Nkadimeng (012 358 6043) or |
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